The Moneris group, as a reference company in the provision of accounting services, consulting and management support, is aware of its corporate responsibility and assumes quality as a key factor in the group’s culture.
We therefore understand that it is our duty to make a commitment to continuous improvement in the quality of our processes and services, in order to fully meet the needs of our customers and achieve the overall objectives of the group, consolidating this the prestige of the Moneris brand.
Thus, Moneris’ Quality Policy is based on the following vectors:
Provide a work environment that enhances equal opportunities given to all employees, based on a way of being and working on principles of mutual respect, and that promotes performance excellence and recognition of commitment that employees put on a daily basis and in the incessant search for excellence in customer service and in the experience of the Moneris brand.
Our relationship with the customer is based on a commitment to the quality of the service we provide.
We have a sound and sustainable investment policy in continuous improvement, because we are aware that the services we provide are essential in the trust placed by customers and other market stakeholders, including regulatory authorities, authorities, investors, suppliers and the market in general.
We recognize the importance and criticality of our role in performing quality services and intend, at every moment, to identify and meet customer requirements and consolidate their trust through a serious professional relationship, services and a prompt response to your needs and expectations.
We want to contribute to the economic and financial stability of the Client by providing permanent support to management.
Demonstrate ethical and commercial correction while maintaining a healthy and trustworthy relationship.
Conquer and preserve a high prestige of the company in the market and ensure balanced financial income.
Comply with professionalism and strictness all the legal and tax provisions in force.
Support community initiatives. We aim to be an active and dynamic agent in the context of the communities in which we are integrated and operate, having a positive impact, by removing the barriers of interiority and promoting access to innovation,
development and investment.